Contact Us

Got a question about one of our reviews, spotted something out of date, or want to flag an issue with a site we cover? We're glad to hear from you. This page explains the best way to reach us and what we can (and can't) help with.

How to reach us

The quickest way to get in touch is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busier periods.

When you write in, it helps to include:

• Which casino or page your message relates to
• What you noticed or want to ask about (a bonus term, a coin we listed, a payout time, a broken link, etc.)
• Any screenshots or links that back up what you're describing

What this site can help with

Best Crypto Casinos is an independent review and comparison site. We research crypto casinos that accept US players and rank them on things like supported coins, licensing, payout speed, game variety, and how genuinely anonymous or "no-KYC" their sign-up process really is. Our team can help with:

• Corrections or updates to a review — for example, if a bonus, coin list, or licence detail has changed
• General questions about how we score and rank the sites listed on our non-GamStop casino guides
• Feedback on your own experience with a listed operator, which we factor into future updates
• Clarifying how our editorial process works and who's behind the site

What we can't do

We're a review site, not a casino, a payment processor, or a licensing body, so there are some things that sit outside what we can help with:

• Account issues, deposits or withdrawals: if you have a problem with a specific transaction, a frozen account, or a delayed payout, you'll need to contact that casino's own support team directly — we have no access to player accounts.
• Bonus disputes: wagering requirements, eligibility, and bonus terms are set and enforced by each operator, not by us. Always check the terms on the casino's own site before opting in.
• Legal or tax advice: we can point you toward general information on the legal grey area around offshore crypto casinos for US players, but for anything specific to your situation — including gambling winnings or crypto tax questions — you should speak to a qualified legal or tax professional.

If gambling is becoming a problem

If you or someone you know is struggling to keep gambling under control, please don't wait to reach out for help. The National Problem Gambling Helpline is available at 1-800-GAMBLER. We also cover tools, self-exclusion options, and where to find support on our responsible gambling page — worth reading before you register anywhere, since offshore sites don't always offer the same player protections as state-regulated operators.

All content on this site is intended for readers of legal gambling age in their state (18+ or 21+ depending on the operator and jurisdiction). If you're unsure whether online gambling is permitted where you live, check your state's current laws before signing up anywhere.

Site policies

For details on how we use the information you send us, our editorial standards, or the rules that govern use of this site, see our terms and conditions. Reaching out with a question doesn't commit you to anything — it's simply the fastest way to get a straight answer from a real person on our team.